- Where to start?
- Step 1: Choosing courses
- Step 2: Applying
- Step 3: Offers
- Step 4: Results
- Step 5: Next steps
- Step 6: Starting university or college
- UCAS terms explained
- UCAS Tariff
- Student finance
- Important dates
- Events
- News
FAQs
Do you have a question about your results? If you do, read through this list and you may find the answer you're looking for.
Exams and qualifications
- What do I do if my exam details have changed?
- The offer I have received asks me to send proof of my qualifications. Where do I send this?
- I am not able to take my examinations this year. What happens to my application?
Results and offers
- I met the grades but my university/college has not yet confirmed my place. What should I do?
- I haven't heard from my choices, what should I do?
- I've met the grades for my firm offer but I now want to go to my insurance choice. What should I do?
- I didn't meet the grades for my firm choice but I don't want to go to my insurance choice - can I apply elsewhere?
- I see on Track that an offer has changed to 'Changed course'. What does this mean, and what should I do?
- I've already accepted an offer - can I decline it and enter Clearing instead?
- I didn't meet the grades but my university/college has not yet declined my place. What should I do so that I can find another place?
- What is my AS12 letter? I am being asked for a copy of it by my local authority/bank.