Skip page navigation
  • Home | 
  • Contact us | 
  • Site map | 
  • FAQs | 
  • Bookstore | 
  • Accessibility
  •      
  • print out this page
  •      
 
UCAS - helping students into higher education
  • Students
  • Parents
  • Advisers
  • HE staff
  • About us
 

FAQs

 
  • Before you apply
  • UCAS terms explained
  • Starting your application
  • After you apply
  • Non-UK students
  • Mature students
  • Disabled students
  • UCAS Tariff
  • Student finance
  • Important dates for your diary
  • Conventions and exhibitions
  • Course Search
  • Apply
  • Track progress
    • Important dates for your diary
    • Security and browsers
    • FAQs
  • News
Home > Students > Track progress > FAQs > Access to Track > Locked out

I have been locked out of Track. What can I do?

Please contact our Customer Service Unit on +44 (0)871 468 0 468. UK BT landline calls will cost no more than 9p per minute. Calls from mobiles and other networks may vary.

Once you have answered some security questions correctly, they will be able to unlock your account.

« Back to list of questions

Related questions

  • When I click on the 'log in' link I cannot get to the next page
  • I have forgotten my Track username and password. What can I do?
  • My application number, username and password are not accepted
  • Why can't I access my application from last year?
  • I get a message saying that the service has 'timed out'
 
  • Home |
  • FAQs |
  • Students |
  • Parents |
  • Advisers |
  • HE staff |
  • About us |
  • Terms and conditions |
  • Privacy statement

Copyright © UCAS